![]() She was shaking her head as if to say, “It’s not your time to go.” It was almost like an out-of-body experience for him. At that point, he looked up and saw his grandmother, who had already passed away. He told me that he was losing a lot of blood when it happened so a family member was tying his arm up to stop the bleeding. I had a patient on a 4 th of July who lost his hand in a fireworks explosion. I’m always grateful for the unique experiences I’ve shared with patients. “What could I possibly have to complain about?” ![]() We always take the time to listen to the patients, because we’re there for them. And it’s not a one-size-fits-all kind of thing. The whole transport team has the attitude that we’re here to always put the patients’ needs first. Everybody’s different, so I interact with them in the way I feel is most helpful and supportive to them. Some people open up easily and are very comfortable talking to me while others would rather not, and that’s okay. Then I introduce myself by name and just try to connect. I want them to understand that, to us, they’re not just another number on a list. It starts with a warm, genuine smile and open, accepting body language that tells them that I’m actively engaged. I try to make the patient’s experience better by connecting with every one of them and supporting them as one human being to another. While my job is technically to get them from one place to another, that’s the easy part. People are usually scared and sometimes they’re in pain. So, if you’re here, it’s probably because you, or someone you’re close to, is sick or hurt. Nobody ever wants to be in the hospital as a patient. It’s all about helping people when they’re most in need. I got the job here and I have enjoyed every day of it! Before I started working as an Orlando Health transporter, I had a good friend who worked at another hospital doing the same kind of work and she would tell me these amazing stories about her experiences and they really appealed to me. This is actually what I value and enjoy most about my job – the connections I make with patients every day. Just as important, however, is that I often connect with patients and am one of the few hospital employees they can just talk to about whatever they want, not just about how they feel physically or where it hurts. ![]() We are an important part of the hospital’s overall efficiency because without the work we do, patients would not be able to get from their rooms to operating rooms, x-ray facilities, labs or anywhere else. Medical Professionals Relevant information for professionals.Īs a transporter working at a large hospital, my job is technically moving patients from point A to point B, then on to point C and so on.Patient Information Information for patients and visitors.Find a Physician Find a physician to meet your needs.Services & Specialties Learn more about our services.Find a Location Find a location near you.
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